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Privacy Policy

Privacy Policy

This Privacy Policy explains how Kourou Stitchworks processes personal data when visitors use the website, make an inquiry, or request tailoring, alteration, remodelling, or upcycling services.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Data category

Data We Collect

We may process identification details, contact details, project information, garment and material assessment notes, consultation records, fit and finish review notes, booking details, payment-related records, and communications sent through the website or by other contact methods. Where relevant, we also process information about customer-supplied materials and the scope of requested alteration or upcycling work.

The categories collected depend on whether a visitor makes an inquiry, books a project, or completes a collection.
Collection source

How We Collect Data

Data is collected from website forms, messages, booking requests, workshop visits, telephone or email contact, and information shared during garment inspection, redesign consultation, quotation, approval, work, review, and collection. Some technical data may be generated automatically when the website is used.

Most information is provided directly by the customer during the project process.
Cookie type

Types of Cookies

Cookies may include essential cookies needed for basic site operation, preference cookies that remember settings, and analytics or performance cookies that help us understand site use. Non-essential cookies should be used only where permitted by law and, where required, after consent.

We use only limited cookie categories suited to a small service website.
User control

Cookie Controls

You can block or delete cookies through your browser settings. If the browser is configured to reject cookies, some site functions may not work as intended. Where the website provides a cookie control tool, it may be used to adjust non-essential cookies.

Cookie preferences may be managed through browser settings and, where available, site controls.

Privacy Contact

Email contact
office@jokekayakfish.click
Telephone contact
+594 694 19 28 72
Postal address
2 Place Copernic, 97310 Kourou
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
01

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotations, manage consultation and approval steps, carry out alteration or upcycling work, arrange collection, process payments, maintain records, communicate about the project, and meet legal or accounting obligations. Technical data is also used to operate, secure, and improve the website.

Processing is limited to the service relationship and related obligations.
02

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, record handling, payment processing, or other operational functions. These recipients are expected to use the data only for the services they provide and to apply appropriate confidentiality and security measures.

Operational recipients are used only when needed to run the service.
03

Legal Disclosures

We may disclose personal data where required to comply with law, a valid request from a public authority, or a legal process. We may also share information to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is necessary in the circumstances.
GDPR
EU framework

GDPR Summary

Where GDPR applies, we process personal data only on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. The specific basis may vary according to the type of request, project stage, or technical function involved.

This GDPR information applies to individuals in the European Economic Area when their personal data is processed in connection with our website or services.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
European Data Protection Board
The following summary is intended for EEA users.
Data protection and privacy

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in some cases. If processing is based on consent, you may withdraw consent without affecting prior processing. You may also lodge a complaint with the competent supervisory authority.

GDPR rights are assessed case by case and may depend on the legal basis for processing.
User Rights

Your Rights

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Some requests may be limited where we must keep records for legal, accounting, or operational reasons.

Available rights may differ depending on the legal basis and the nature of the request.
Requests

Submitting Requests

To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify the request and to protect against unauthorized disclosure.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant inquiry, project, payment, recordkeeping, or legal purpose. When data is no longer required, it is deleted, anonymised, or archived in a limited form where retention is necessary.

Retention depends on the purpose of the record and any legal or accounting duty.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The date of the latest revision should be checked before submitting personal data.

We may revise this policy to reflect legal, operational, or technical changes.